Digital integration has quite a few advantages over digital transformation.

‘Digital transformation’ is a term used to describe the process of organisations converting their physical things into digital things. But now most organisations are digital, the term often describes an expensive, complicated and often disruptive process that promises to replace all your existing systems and databases with a streamlined single tool.

Some organisations find their transformation stalls or they spend more energy on digitally transforming than they do on running their business. Or they’re left with a collection of unconnected legacy systems or specialised subscription systems they can’t migrate.

This is why Symbiote offers digital integration rather than wholesale transformations.

Integration involves us writing code to integrate, or exchange information with, your legacy systems and databases and a range of other data sources, giving you a single secure login to a dashboard that lets you find and use all that information in one spot.

Rather than having dozens of browser tabs and systems open, you can have a one-stop-shop you can use internally, or share with your customers so they can self-serve.

If you're tired of digital overwhelm and want all your organisation's info on a centralised secure, customised intranet, dashboard, or site, integration is a great, non-disruptive option that makes the most of all your systems.

We integrated multiple complex systems for the Department of Transport Victoria's customer service team – giving them a secure intranet that acted as a single point of truth, giving them all the information they needed in one location to help travellers. Read more in our Department of Transport Victoria case study.

Check out our Insight: What does your ideal dashboard look like? to see examples of what integrations and dashboards could look like for a local council, the manager of a manufacturing company and a board of company directors. 

We're always happy to talk about getting your digital systems working more effectively for you, so if you'd like a confidential discussion please reach out on [email protected].