Case studies
User research and discovery provides evidence to transform a critical public service
Understanding user needs and strategic role within WA's travel information landscape.
Digital architecture review informs renewed product vision and roadmap
Our review of QLDTraffic gave decision-makers an understanding of how to improve a critical digital service.
Providing road users with dynamic, customisable digital maps and time-critical notifications
We built VicTraffic, a digital mapping system that gives Victorian road users fast, reliable information about emergencies, road closures and safer routes, even when connectivity is patchy.