https://www.symbiote.com.au/insights daily 0.75 2025-11-13 https://www.symbiote.com.au/insights/symbiote-wins-innovative-sitecore-award monthly 0.5 2025-11-13 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/4e86174e-fa98-4795-911f-27cf1981ffe3/Transport+Victoria+-+Homepage+mock-up.png Insights - Symbiote wins Digital Impact Award for Innovative Use of Sitecore - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/cdcee80e-84f5-4245-b773-84e6e83be3de/DIA+Finalists_Innovative+Use+of+Sitecore_Symbiote.jpg Insights - Symbiote wins Digital Impact Award for Innovative Use of Sitecore - Make it stand out Symbiote wins Digital Impact Award for Innovative Use of Sitecore with Victorian transport department https://www.symbiote.com.au/insights/sitecore-search monthly 0.5 2026-01-27 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/0e387bb9-07f9-4d56-bd85-f54ebfc84f5c/Sitecore+Search.jpg Insights - Intelligent data access via a tailored Search - Make it stand out Image 1: Illustration of the role of Sitecore Search in responding efficiently to a user search query https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/e9d5d872-41a8-4fe1-9bfa-ba28c416e8a5/RFK-Analytics-Site-Performance.jpg Insights - Intelligent data access via a tailored Search - Make it stand out Image 2: The Sources Overview Report monitors metrics that can be used to refine an indexing strategy https://www.symbiote.com.au/insights/get-the-best-of-both-worlds monthly 0.5 2026-01-27 https://www.symbiote.com.au/insights/qr-codes-quishing-accessibility-and-other-things-developers-should-keep-in-mind monthly 0.5 2026-01-27 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/fd3bb153-d3c7-43c6-8d24-03fa2386f207/Anatomy_of_a_QR_code.png Insights - QR codes: quishing, accessibility and other things developers should keep in mind - Make it stand out Image 1: The QR code anatomy: data (1), position markers (2), quiet zone (3) and optional logos (4). Scott Ruoti https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/f77ab15a-290f-48d3-bb8b-b3c22dd0863e/Myki_authenticator_app.png Insights - QR codes: quishing, accessibility and other things developers should keep in mind - Make it stand out Image 2: The PTV Myki authenticator setup page provides two options for people to add Myki to their authenticator app: a QR code and a key they can copy. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/7b6f4a88-92f9-4faf-996f-c73a080a20f7/NaviLens_Code.png Insights - QR codes: quishing, accessibility and other things developers should keep in mind - Make it stand out Image 3: NaviLens Code https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/f832ac3a-794a-46b2-aa69-bd2c120dd13a/NaviLens_Accessible_QR_code.png Insights - QR codes: quishing, accessibility and other things developers should keep in mind - Make it stand out Image 4: A NaviLens Accessible QR Code with a QR code in the middle and a NaviLens Tag framing it https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/a707c5f6-e06d-461c-b54f-797967063553/QR+Code+Size.png Insights - QR codes: quishing, accessibility and other things developers should keep in mind - Make it stand out Image 5: Formula to determine the size of a QR code (source: Scanova.io) https://www.symbiote.com.au/insights/from-hairdresser-to-software-developer monthly 0.5 2026-01-27 https://www.symbiote.com.au/insights/our-top-five-software-testing-and-quality-assurance-practices monthly 0.5 2026-01-27 https://www.symbiote.com.au/insights/design-systems-maintain-consistency-while-reducing-effort monthly 0.5 2026-01-27 https://www.symbiote.com.au/insights/personal-personalisation-protects-privacy monthly 0.5 2024-12-03 https://www.symbiote.com.au/insights/planning-and-executing-larger-engineering-epics monthly 0.5 2026-01-27 https://www.symbiote.com.au/insights/whats-middleware-and-how-is-it-used-in-integration monthly 0.5 2024-11-06 https://www.symbiote.com.au/insights/legacy-systems monthly 0.5 2024-11-06 https://www.symbiote.com.au/insights/front-end-performance monthly 0.5 2026-01-27 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/2ee93ade-165c-462b-bfb3-a5757c128a19/VicTraffic_watchlist.png Insights - Improving front-end performance for high-availability websites - Make it stand out Image 1: The VicTraffic progressive web app displays all road disruptions in two ways – in a list on the left, and as disruption markers and cluster bubbles on the map on the right. https://www.symbiote.com.au/insights/4-day-week monthly 0.5 2025-03-04 https://www.symbiote.com.au/insights/digital-integration monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/tailor-made-search-tool monthly 0.5 2024-09-24 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/5fa07d3b-adf1-4b31-b2dc-4cbf37903c03/VicTraffic_search_1.png Insights - A tailor-made Search tool enables you to find information from a range of sources - Make it stand out Image 1: Looking at the Locations suggestions for the search term ‘South,’ we see three different kinds of locations. South Gippsland/South Gippsland Shire are local government areas (LGAs), South Coast is a region in NSW, and South Melbourne and Southbank are each ‘places,’ or cities/towns. Each of these suggested results comes from different data sources, and no other single third-party search service has all three. https://www.symbiote.com.au/insights/accessible-digital-maps monthly 0.5 2024-09-24 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/1996b298-afa8-4ec7-9144-316cfd1d2087/VicTraffic_list_and_map_screen.png Insights - How do you make online maps accessible so everyone has easy access to the same information? - Make it stand out Image 1: The VicTraffic progressive web app provides users with several ways to search for and identify road disruption or closures. Users can interact with the map area on the right to pan, zoom or investigate disruptions that are summarised with symbols. The area can also be defined using the Search tool. All road disruptions within the selected map area appear in the List pane on the left. This provides summary information, with more detailed information available when items are selected. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/400015f8-de17-476c-8b2c-1c38dc39f524/VicTraffic_number_of_disruptions.png Insights - How do you make online maps accessible so everyone has easy access to the same information? - Make it stand out Image 2: The Disruptions status message lists the number of road disruptions based on the selected map area and filters. This can be read aloud by a screen reader. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/965c783e-e4ad-4948-b4e8-f92485613589/VicTraffic_icons+and+text+describing+disruption.png Insights - How do you make online maps accessible so everyone has easy access to the same information? - Make it stand out Image 3: Clear icons show the reason for disruptions to traffic. Text provides the same information for sighted people or people who use screen readers. https://www.symbiote.com.au/insights/progressive-web-apps monthly 0.5 2026-01-27 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/144eeb3e-1c92-4a1c-8b6b-65fd8ee7130c/VicTraffic_CX_onboarding.png Insights - Reduce costs by replacing separate iOS and Android apps with a progressive web app (PWA) - Make it stand out Image 1: The VicTraffic PWA gives road users a friendly step-by-step introduction to help them use and personalise the web app. This looks and works the same regardless of which digital device they use. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/76dd98b7-dbbe-416d-b820-a4791fbf97ff/VicTraffic_PWA_notifications+on+mobile+device.png Insights - Reduce costs by replacing separate iOS and Android apps with a progressive web app (PWA) - Make it stand out Image 2: PWA push notifications can be enabled by a user who creates an account and watchlist for regions of interest. The notifications can appear on any digital device that uses a web browser once the PWA is added to the home screen. https://www.symbiote.com.au/insights/internship monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/hacking-at-cmses monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/sharing-job-seeker-software-government monthly 0.5 2024-09-24 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/0b9dbd1d-d0fe-454f-8ff5-5e70ecacf4d6/Capacity+Definition+tool+questions.png Insights - Sharing job-seeker assistance software makes sense for government departments - Make it stand out Image 1: Questions in the Capability Definition Tool on the NSW Veterans Employment Program website. https://www.symbiote.com.au/insights/vulnerability-security-and-compliance monthly 0.5 2024-10-30 https://www.symbiote.com.au/insights/bug-catching-application-support monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/dashboard-intranet-api-integration monthly 0.5 2025-03-04 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/31f0e5aa-e103-481a-aaa7-18de3b940f45/Symbiote-council-dashboard.png Insights - What does your ideal dashboard or intranet look like? - Make it stand out Image 1: This mock-up of a fictional council dashboard (presented as a webpage) has customisable components that allow people to show all the information, common tasks and notifications that interest them. They can pay bills, update information and interact with council functions like library services in one place. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/79326058-0149-42c1-81b4-db5613ca3e25/Symbiote-manager-dashboard-full.png Insights - What does your ideal dashboard or intranet look like? - Make it stand out Image 2: This mock-up of a dashboard for the manager of a manufacturing company shows all the key indicators and metrics they need on one screen. Integrations would draw data from all the company’s systems and output them as graphs or graphics so they’re quickly understood – providing context for the information and enabling fast and meaningful actions and reporting – all with one secure login. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/14974644-152e-40ae-9c4d-a66fc8856ce5/Symbiote-board-of-directors-dashboard-full.png Insights - What does your ideal dashboard or intranet look like? - Make it stand out Image 3: This mock-up for a company board director has customisable modules showing key indicators displayed in graphical formats, such as total revenue graphs, progress towards goals, project progress and a secure chat feature. https://www.symbiote.com.au/insights/front-end-design monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/best-practices-automation-integration-testing monthly 0.5 2024-12-02 https://www.symbiote.com.au/insights/automation-containerisation-devops-cats monthly 0.5 2025-03-24 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/a2bb23dd-f620-40b1-9a2f-18775c1447f0/Symbiote-Insight-Automation-and-cats-Image-of-two-cats.jpg Insights - What do cats and automation have in common? - Make it stand out James’s Devon Rex cats: Demi on the left, Jojo on the right. https://www.symbiote.com.au/insights/difference-between-dxp-and-cms monthly 0.5 2025-03-04 https://www.symbiote.com.au/insights/agile-retros-improve-future-work monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/symbiote-sitecore-alliance-partner monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/software-testing-quality-assurance monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/headless-cms monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/coaching-colleagues-software-company monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/symbiote-project-fundamentals monthly 0.5 2025-01-29 https://www.symbiote.com.au/insights/website-accessibility-inclusion monthly 0.5 2025-03-04 https://www.symbiote.com.au/insights/cultural-learning-program-first-nations-culture monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/cultural-learning-program monthly 0.5 2024-09-24 https://www.symbiote.com.au/insights/category/Modern+Organisation monthly 0.5 https://www.symbiote.com.au/insights/category/Project+Management monthly 0.5 https://www.symbiote.com.au/insights/category/Award monthly 0.5 https://www.symbiote.com.au/insights/category/Discovery monthly 0.5 https://www.symbiote.com.au/insights/category/Development monthly 0.5 https://www.symbiote.com.au/insights/category/APIs+%26+Integrations monthly 0.5 https://www.symbiote.com.au/insights/category/Application+Support monthly 0.5 https://www.symbiote.com.au/insights/category/Security monthly 0.5 https://www.symbiote.com.au/insights/category/Customer+Experience+%28CX%29 monthly 0.5 https://www.symbiote.com.au/insights/category/Solution+Architecture monthly 0.5 https://www.symbiote.com.au/insights/category/Testing monthly 0.5 https://www.symbiote.com.au/insights/tag/VicTraffic monthly 0.5 https://www.symbiote.com.au/insights/tag/Award+winner monthly 0.5 https://www.symbiote.com.au/insights/tag/solution+architecture monthly 0.5 https://www.symbiote.com.au/insights/tag/accessibility monthly 0.5 https://www.symbiote.com.au/insights/tag/Chris+Kelly monthly 0.5 https://www.symbiote.com.au/insights/tag/Sitecore+XM+Cloud monthly 0.5 https://www.symbiote.com.au/insights/tag/QA monthly 0.5 https://www.symbiote.com.au/insights/tag/cultural+learning monthly 0.5 https://www.symbiote.com.au/insights/tag/automation monthly 0.5 https://www.symbiote.com.au/insights/tag/Digital+Impact+Awards monthly 0.5 https://www.symbiote.com.au/insights/tag/Sitecore monthly 0.5 https://www.symbiote.com.au/insights/tag/coaching monthly 0.5 https://www.symbiote.com.au/insights/tag/Priti+Padmawar monthly 0.5 https://www.symbiote.com.au/insights/tag/AlienVault monthly 0.5 https://www.symbiote.com.au/insights/tag/development monthly 0.5 https://www.symbiote.com.au/insights/tag/project+management monthly 0.5 https://www.symbiote.com.au/insights/tag/Silverstripe monthly 0.5 https://www.symbiote.com.au/insights/tag/testing monthly 0.5 https://www.symbiote.com.au/insights/tag/Transport+Victoria monthly 0.5 https://www.symbiote.com.au/insights/tag/CMS monthly 0.5 https://www.symbiote.com.au/insights/tag/Owen+Windsor monthly 0.5 https://www.symbiote.com.au/insights/tag/Tim+Christensen monthly 0.5 https://www.symbiote.com.au/insights/tag/application+support monthly 0.5 https://www.symbiote.com.au/insights/tag/Sakina+Abedi monthly 0.5 https://www.symbiote.com.au/insights/tag/Justin+Matthies monthly 0.5 https://www.symbiote.com.au/insights/tag/APIs+and+integrations monthly 0.5 https://www.symbiote.com.au/insights/tag/myki monthly 0.5 https://www.symbiote.com.au/insights/tag/Kandice+Stern monthly 0.5 https://www.symbiote.com.au/insights/tag/agile monthly 0.5 https://www.symbiote.com.au/insights/tag/DXP monthly 0.5 https://www.symbiote.com.au/insights/tag/DTP monthly 0.5 https://www.symbiote.com.au/insights/tag/NSW+Government monthly 0.5 https://www.symbiote.com.au/insights/tag/personalisation monthly 0.5 https://www.symbiote.com.au/insights/tag/Max+Chan monthly 0.5 https://www.symbiote.com.au/insights/tag/diversity monthly 0.5 https://www.symbiote.com.au/insights/tag/modern+organisation monthly 0.5 https://www.symbiote.com.au/insights/tag/security monthly 0.5 https://www.symbiote.com.au/insights/tag/open+source monthly 0.5 https://www.symbiote.com.au/insights/tag/Gazza+Azhari monthly 0.5 https://www.symbiote.com.au/insights/tag/James+Mudie monthly 0.5 https://www.symbiote.com.au/insights/tag/Rachel+Kelly monthly 0.5 https://www.symbiote.com.au/insights/tag/middleware monthly 0.5 https://www.symbiote.com.au/insights/tag/Mansi+Sheth-Parmar monthly 0.5 https://www.symbiote.com.au/insights/tag/retro monthly 0.5 https://www.symbiote.com.au/insights/tag/4-day+week monthly 0.5 https://www.symbiote.com.au/insights/tag/Namarta+Kumari monthly 0.5 https://www.symbiote.com.au/insights/tag/Marcus+Nyeholt monthly 0.5 https://www.symbiote.com.au/insights/tag/CX monthly 0.5 https://www.symbiote.com.au/insights/tag/culture monthly 0.5 https://www.symbiote.com.au/insights/tag/discovery monthly 0.5 https://www.symbiote.com.au/insights/tag/compliance monthly 0.5 https://www.symbiote.com.au/insights/tag/Chris+James monthly 0.5 https://www.symbiote.com.au/insights/tag/progressive+web+apps monthly 0.5 https://www.symbiote.com.au/insights/tag/Amanda+Brown monthly 0.5 https://www.symbiote.com.au/insights/tag/internship monthly 0.5 https://www.symbiote.com.au/case-studies daily 0.75 2026-04-02 https://www.symbiote.com.au/case-studies/qld-traffic monthly 0.5 2025-09-08 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/54bd63f5-49ef-4328-b70c-201235a2c074/qld-traffic-Screenshot.png Case studies - Digital architecture review informs renewed product vision and roadmap - Image 1: The QLDTraffic website has information about traffic alerts. Users can define an area that interests them using the search bar or by panning and zooming on the map. Image 1: The QLDTraffic website has information about traffic alerts. Users can define an area that interests them using the search bar or by panning and zooming on the map. https://www.symbiote.com.au/case-studies/transport-victoria monthly 0.5 2025-03-04 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/4e86174e-fa98-4795-911f-27cf1981ffe3/Transport+Victoria+-+Homepage+mock-up.png Case studies - A scalable, composable digital experience platform (DXP) for Victorian road users - Make it stand out Image 1: The Transport Victoria website provides essential information on road rules, safety, vehicle licensing, and registration services. It offers resources on safety campaigns, education resources, news and updates on major transport projects across Victoria, ensuring users stay informed about the state’s transport network. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/f84a16a0-6f18-40dd-be97-fc5fecb725bb/Symbiote-Design-System-Platform-Workflow.png Case studies - A scalable, composable digital experience platform (DXP) for Victorian road users - Make it stand out Image 2: Design System – the VicTraffic and Transport Victoria websites can re-use Figma, Storybook, XM Cloud and Vercel designs, components and content. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/169cf30d-9084-4e10-acb6-b66899b1a4b6/Transport+Victoria+-+Predictive+search+for+enhanced+findability.png Case studies - A scalable, composable digital experience platform (DXP) for Victorian road users - Make it stand out Image 3: This image demonstrates Sitecore's Search tool on desktop and its predictive search capabilities, helping users by anticipating their queries and providing relevant suggestions. This feature enhances the search experience, improving efficiency and user satisfaction by delivering more accurate results quickly. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/526b84b6-16d1-4c3b-b762-78ecd855e739/Transport+Victoria+-+Moderated+card+sort+activity.jpg Case studies - A scalable, composable digital experience platform (DXP) for Victorian road users - Make it stand out Image 4: Card sorting activities help improve Information Architecture (IA) by revealing how users naturally group and label content, ensuring the structure aligns with their expectations for easier navigation. Moderated sessions led by UX Designers offer valuable insights into user comprehension of card labels. When labels are unclear or make users struggle, these sessions help identify areas that need improvement, ensuring the language used within the IA aligns with user expectations. https://www.symbiote.com.au/case-studies/vic-traffic-maps monthly 0.5 2026-01-27 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/1718606969100-PKFEKPABHYMLDPKXP4XC/Symbiote-case-study-VicTraffic+mock-up.png Case studies - Providing road users with dynamic, customisable digital maps and time-critical notifications - Make it stand out Image 1: The VicTraffic web app displays road disruptions on a map so travellers can quickly identify the emergencies, road closures or disruptions that could affect their journey. Each disruption is identified by clear symbols. Users can click on a disruption to read its exact location and the status of the road. They can click through to another screen for more detailed information. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/2ee93ade-165c-462b-bfb3-a5757c128a19/VicTraffic_watchlist.png Case studies - Providing road users with dynamic, customisable digital maps and time-critical notifications - Make it stand out Image 2: People using the VicTraffic web app can select areas to create watchlists that list and trigger notifications about any road disruptions or closures in those areas. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/b1f6a1bd-1391-4c88-b963-9de5dfe2ed12/VicTraffic_memory_and_performance.png Case studies - Providing road users with dynamic, customisable digital maps and time-critical notifications - Make it stand out Image 3: Memory and performance testing ensured VicTraffic would perform seamlessly under significant changes in load. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/76dd98b7-dbbe-416d-b820-a4791fbf97ff/VicTraffic_PWA_notifications+on+mobile+device.png Case studies - Providing road users with dynamic, customisable digital maps and time-critical notifications - Make it stand out Image 4: Users can add a link to the VicTraffic web app via their digital device’s home screen, rather than downloading it. When the link is selected, VicTraffic opens in the device’s web browser. Users can opt to receive push notifications about road disruptions that appear on their device even when the VicTraffic web app is closed. https://www.symbiote.com.au/case-studies/ptv-dashboard monthly 0.5 2026-01-27 https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/1718608012532-ID7MTOUT8NH0SJRF9WAN/Symbiote-case-study-PTV-UI-Dashboard-PTV-Call-Centre-High-Fidelity.png Case studies - The essential steps in designing the perfect intranet dashboard - Make it stand out Image 1: Laptop screen showing a high-fidelity desktop wireframe of the PTV Customer Call Centre dashboard. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/dd42a91e-7db7-419b-9954-1ec523a081cb/Symbiote-case-study-dashboard-design-process.png Case studies - The essential steps in designing the perfect intranet dashboard - Image 2: Dashboard development process Before (left) and after (right) images of the IOPER homepage. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/8778233d-d465-4749-b23a-96704794f562/Symbiote-case-study-PTV-UI-Dashboard-PTV-Call-Centre-Lo-Fidelity.png Case studies - The essential steps in designing the perfect intranet dashboard - Make it stand out Image 3: Lo-fidelity desktop wireframe Lo-fidelity mock-ups like this one encourage users to discuss functions and their locations on a page, without getting distracted by the graphic design of the page. https://images.squarespace-cdn.com/content/v1/652e290fa73ccd70b71dcbda/87eab3c4-171e-42f6-abac-30550ebb431a/Symbiote-case-study-PTV-UI-Dashboard-PTV-Call-Centre-High-Fidelity.png Case studies - The essential steps in designing the perfect intranet dashboard - Make it stand out Image 4: Hi-fidelity desktop wireframe showcasing the dashboard for the Customer Call Center staff. 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